There is no doubt that we live in a mobile-first world. Great Wi-Fi is an expectation of every employee, customer and partner who walks through your door. But what is location services? Innovative companies are going beyond great connectivity. By leveraging another capability inherent in enterprise-grade wireless networks.
Aruba sees a rapid growth of companies using location for mobile engagement and asset tracking. This in order to increase level of productivity and innovation into their workplaces.
Five location services trends:
1. Employee-only mobile apps.
We’re seeing companies creating internal mobile apps. These apps enable employees to access information on the go. To start, these mobile apps put the corporate intranet in the palm of every employee’s hand. The next step is to use apps to take the frustration out of common tasks like finding and booking conference rooms. Turn-by-turn directions get employees to the meeting on time. Location sharing enables other employees to find them easily while on campus.
2. A more efficient use of workspaces.
When people are out of the office on travel or in meetings. Many employees don’t need a dedicated workspace anymore. We are seeing companies shifting to hot desking, where the employee reserves a desk for a day or even a few hours. Often the reservation is done with a mobile app. Or even by placing the mobile device on the desired desk! Based on where people are, building lighting and temperature can be automatically adjusted based on occupancy. In addition, location services are making it easier for people to find their way around a sprawling campus or can help find someone at their desk of the day.
3. High-value asset tracking.
We are seeing demand from hospitals that want to track assets. They use low cost tags and a mobile app to track expensive assets. We are seeing strong growth of asset tracking in other sectors, too, but healthcare definitely has a larger variety of assets to track. With Bluetooth Low Energy (BLE) based tags, high-value assets can be easily tracked to ensure they’re available when and where they’re needed. Therefore tracking can improve employee productivity. More timely service can improve patient satisfaction scores such as the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS).
4. Location-based analytics for real estate optimization.
With real estate cost being second only to employee salaries, companies everywhere are looking to better utilize the real estate they have. In a digital workplace, these decisions can be data-driven. And with clear, reliable data for how and where people work, meet and eat, businesses can make sure that their workplaces fit their needs.
5. Real-time emergency notifications.
Many companies have emergency notification systems. They use it to keep their employees informed in case of distasters. Critical situations like natural disasters like hurricanes. Education institutions and government agencies are adding real-time mobile app indoor location capabilities to their emergency notification procedures. Alerts can be sent to employee mobile devices and customized based on people’s locations, which makes them more useful and powerful.
While this list is not everything that we’re seeing, it’s what customers are talking about most. Expect to hear more from us about how Aruba can help in these five areas.